This Privacy Policy covers what information we collect from you when you visit the PacificDVDs.com website, how we use it, and under what circumstances we disclose it. By using the PacificDVDs.com website, you agree with this Privacy Policy and PacificDVDs.com website's Security Policy and Terms and Conditions.

1. The information we collect

When you use the PacificDVDs.com website, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit PacificDVDs.com.

Automatically collected information: Some information is automatically received and sometimes collected from you when you visit the PacificDVDs.com site. We receive and collect the Internet protocol (IP) address of the computer you are using; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. All of the information we automatically capture provides us with the ability to enhance our customers' search and shopping experiences and to determine aggregate information about our user base and usage patterns.

Information collected via cookies: We use cookies to enhance the browsing and shopping experience on the PacificDVDs.com website. "Cookies" are small files or records that we place on your computer's hard drive to collect information about your activities on the PacificDVDs.com site. The cookies transmit this information back to the computers at PacificDVDs.com; these computers are the only computers which are authorized to read such information. The information captured makes it possible for us (i) to speed navigation, keep track of items in your shopping cart, and provide you with custom tailored content; (ii) to remember information you gave to us so you don't have to reenter it each time you visit the PacificDVDs.com site; and (iii) to monitor pages viewed; Most people do not know that cookies are being placed on their computers when they visit the PacificDVDs.com site or most web sites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. If you refuse cookies, you will not be able to open a PacificDVDs.com Shopping Cart and therefore will not be able to complete an order with us online. Also, by not using cookies, your overall Internet browsing experience will be affected.

Information you actively submit to PacificDVDs.com: Unless you make a purchase from our website, we neither require nor collect "Personal Customer Information" -- your name, email address, billing address, shipping address(es), phone number and credit card information. You can browse the PacificDVDs.com site and take as much time as you want to review our products and services without having to submit such Personal Customer Information. Even when you use our shopping cart as you browse, there is no need to submit Personal Customer Information. In the following instances, however, we do need you to actively submit Personal Customer Information: when you want to (i) create an account; or (ii) complete an order.

• Creating a PacificDVDs.com Account. You can create a password-protected PacificDVDs.com account to complete an order or to save items in your Wish List. To create an account, we require that you provide us with the following Personal Customer Information: your email address (which may not be associated with another active PacificDVDs.com account). You will also have to create a password, select a security question and input a security answer.
• Completing an Order. If you have a PayPal account or Google Checkout account, you do not need a PacificDVDs.com account to complete an order; we will use the Personal Customer Information that you provide to PayPal or Google Checkout to complete the order. If you do not have a PayPal account nor a Google Checkout account, we will require that you have a PacificDVDs.com account to complete an order; we will store Personal Customer Information that is necessary to complete the order in your PacificDVDs.com account.

2. How we use and share Personal Customer Information

PacificDVDs.com shares Personal Customer Information that we collect as follows:

• Shipping service companies. When we ship your order, we provide Personal Customer Information that is necessary for order delivery to shipping service companies. These third parties do not have the right to use the Personal Customer Information beyond what is necessary to deliver orders to you. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by PacificDVDs.com.
• Credit card companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
• Law enforcement investigations. PacificDVDs.com may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of PacificDVDs.com, our users, or others.

3. Communications from PacificDVDs.com

As a PacificDVDs.com account holder, you may receive the following communications from PacificDVDs.com: Communications related to transaction, account and website maintenance activities. By creating a PacificDVDs.com account or making a purchase without a PacificDVDs.com account, you may receive communications from us relating to: order confirmations; order updates; order problems; important website information and material changes to site policies and account management procedures.

4. Underage customers

Our products and services are marketed for purchase by adults or with the consent of adults. This is why PacificDVDs.com requires a credit card, a PayPal account, or a Google Checkout account that has been authorized for use to complete purchases on our site.

5. Linking to third-party web sites

When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, PacificDVDs.com cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.

6. Changes to Privacy Policy

This Privacy Policy was last changed on April 5, 2008. PacificDVDs.com reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Privacy Policy unless we clearly express otherwise. The changes made in this April 5, 2008 version affects all information we have collected prior to this date as well.

7. Questions or comments

If you have any questions regarding our Privacy Policy, please contact us by clicking on the "Contact Us" link at the top of this webpage.